Deployment channels

One agent version can serve a website chat, a phone number and a contact centre at the same time. See how each channel is created from the Deploy button, and what each one needs.

10 minPro

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In this module: Ship

  1. Versions, export and import Change history and rollbacks. Pro
  2. Deployment channels Web widget, CCaaS, telephony, Twilio, WhatsApp, Five9, AudioCodes. Pro
  3. API access Calling your agent from your own app. Pro
  4. Traffic splitting (A/B tests) Rolling out changes safely. Pro