Versions, export and import

Every change to a CX Agent Studio app is recorded, and versions freeze the whole app as a snapshot you can deploy or roll back to. See a version go live, a safe rollback, and a dev-to-prod move with environment.json.

9 minPro

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In this module: Ship

  1. Versions, export and import Change history and rollbacks. Pro
  2. Deployment channels Web widget, CCaaS, telephony, Twilio, WhatsApp, Five9, AudioCodes. Pro
  3. API access Calling your agent from your own app. Pro
  4. Traffic splitting (A/B tests) Rolling out changes safely. Pro