CX Agent Studio evaluation: golden, scenario and simulation

CX Agent Studio has three kinds of automated test. Watch each one run against the same hotel-booking agent, and see what makes it pass or fail.

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In this module: Test and improve

  1. The simulator and personas Chatting with your agent before it ships. Pro
  2. Evaluation: golden, scenario, simulation Automated tests for CX agents, animated. Pro
  3. Hill climbing to quality Iterating with AI issue finding. Pro