Handoff rules
Handoff rules make transfers between agents deterministic. Watch a rule force a transfer, a rule block one until the guest is verified, and an escalation agent hand the guest to a person.
Checking your access…
This is a Pro lesson
Sign in to continue. Pro members get every animated lesson, its code and its quiz, across ADK, Agent Platform, Agent QA and CX Agent Studio.
You're signed in, but this lesson is part of Pro
Get every Pro lesson, its code and its quiz for ₹999, once. Lifetime access, including lessons added later.
Unlocking your lesson…
If this doesn't change in a moment, reload the page.
In this module: Designing agents
- Instructions Writing, restructuring and refining instructions. Pro
- Modular components One instruction that adapts by channel and context. Pro
- Variables Carrying data through a conversation. Pro
- Handoff rules Moving between agents, and escalating to a person. Pro
- Flow-based agents Deterministic flows where you need them. Pro
- Rich response widgets Cards, buttons and more in chat. Pro