Rich response widgets
Rich response widgets let the agent send structured data that your web client draws as cards, buttons or summaries. Watch a room carousel go out and a tap come back, then an order summary before checkout.
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In this module: Designing agents
- Instructions Writing, restructuring and refining instructions. Pro
- Modular components One instruction that adapts by channel and context. Pro
- Variables Carrying data through a conversation. Pro
- Handoff rules Moving between agents, and escalating to a person. Pro
- Flow-based agents Deterministic flows where you need them. Pro
- Rich response widgets Cards, buttons and more in chat. Pro