Instructions
Instructions tell each agent what to do, in plain language. Write them for the hotel's booking agent, restructure them into XML, refine one passage, and see what the model actually reads on each turn.
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In this module: Designing agents
- Instructions Writing, restructuring and refining instructions. Pro
- Modular components One instruction that adapts by channel and context. Pro
- Variables Carrying data through a conversation. Pro
- Handoff rules Moving between agents, and escalating to a person. Pro
- Flow-based agents Deterministic flows where you need them. Pro
- Rich response widgets Cards, buttons and more in chat. Pro